Policy

Return and Exchange Policy

You have 10 calendar days to return an item from the date you received it from us. If you would like to return and exchange the item, please e-mail to [email protected], or contact our FB fan page (https://www.facebook.com/LegendVogueChinese/). To accelerate the working process, please provide the information below:

  • The number of your order
  • Your name, phone number, and e-mail address
  • The reason why you must return or exchange (not necessary to write)

We will contact you as soon as possible on the next working day and arrange for a delivery service to receive your return. To be eligible for the return, please make sure that your item be unused and be kept in the same condition. Your item also must be in the original packaging; besides, the receipt or the proof of purchase is necessary.

Once we receive your item, we will inspect it and notify you that we have received your returned item. After inspecting the item, we will immediately notify you whether your return is approved or not. If your return is approved, we will initiate a refund to your credit card (or the original method of payment). The day you receive your refund depends on your card issuer’s policies.

We appreciate your cooperation of the notification mentioned above. If you have any other questions about this notification, please let us know via our contact information.

Intellectual Property Security Policy Statement

All the information shared in the website including the images, texts and so on, are the property of LVG Legend Vogue. The copying, redistribution, use, or publication by you of any part of the LVG Legend Vogue official website is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the website.

We appreciate your cooperation of the notification mentioned above. If you have any other questions about the privacy statement mentioned above, please let us know via our contact information.